Contact Portsmouth Leaktrace About a Water Leak
The fastest way to reach Portsmouth Leaktrace is by phone. Call to describe your water leak in Portsmouth or a nearby Seacoast town, and your request is connected to an independent local plumbing provider.
Call (844) 442-1700 — tell us what you are seeing and where the property is.
How to Reach Us
Phone is the contact method for this website. Call during business hours for leak detection and repair requests.
When you call, you speak about your leak and your property. Your request is then connected to an independent local provider who confirms availability, scope and pricing directly with you.
- Phone: (844) 442-1700.
- Who you are reaching: a Portsmouth-focused water-leak information and call-connection service.
- Who does the work: an independent plumbing provider, not this website.
- What we do not have: a walk-in service counter or online contact form.
Before You Call
A few minutes of preparation makes the call shorter and more useful. You do not need to diagnose the leak yourself.
- Note the street address and town of the property.
- Decide whether you own, rent or manage the building.
- Look at where water appears, and when you first noticed it.
- Check whether you know where the main water shutoff is.
- Keep a recent water bill nearby if usage seems unusually high.
If you want to check usage first, our guide explains how to check your water meter for leaks. Remember that a still meter does not rule out every buried line leak.
What to Mention About an Active Leak
If water is escaping right now, say so at the start of the call. That changes what matters most.
- Whether water is still flowing or has stopped.
- Whether you were able to close a shutoff valve.
- Whether water is near outlets, lights, panels or appliances.
- Which floor, room or outdoor area is affected.
- Whether ceilings are sagging or stained and spreading.
Do not stay in a flooded area to gather details. Your safety comes before any description of the leak.
Service Request Information
The call is a request, not a booking confirmation. The provider decides whether and when a visit can be scheduled.
| Detail you share | Why it helps |
|---|---|
| Property address and town | Confirms whether the location falls inside the provider’s coverage. |
| Main symptom | Separates hidden-leak, buried-line, frozen-pipe and repair questions. |
| Water source | City water and private wells call for different checks. |
| Building type | Single-family, rental, condo and commercial access differ. |
| Photos or bill history | Helps the provider understand timing and scale. |
| Best callback number | Lets the provider reach you about next steps. |
If you are unsure what kind of help you need, the How It Works page walks through the request in order.
Hours and Response Expectations
Portsmouth Leaktrace business hours: Monday–Saturday, 8:00 AM–6:00 PM.
Our published hours describe when to call this website. Appointment timing is arranged with the independent provider; we do not promise round-the-clock service, same-day visits or a set arrival time.
- Ask when the provider can first assess the property.
- Ask whether evening or weekend visits are possible.
- Ask what to do if the leak worsens before the visit.
- Ask how you will be contacted to confirm the appointment.
Privacy of Your Information
When you call, you share details such as your name, phone number, address and the problem. Those details are used to handle your request and connect it with a provider who may help.
Read the privacy policy for how call information is handled and shared. The website terms explain the role of this website and the provider.
Emergency Safety
Some situations need an emergency service before a plumbing call. Handle these first.
- If you smell natural gas: leave the building immediately, then call 911 from a safe place. Unitil’s New Hampshire gas emergency line is 1-866-900-4115.
- If water is near electrical equipment: stay out of the wet area and do not touch switches, cords or the panel.
- If anyone is hurt or a ceiling may collapse: move away from the area and call 911.
- If water is flowing and it is safe to reach: close the main water shutoff.
Gas guidance source: Portsmouth Fire Department — Gas Safety Fact Sheet, reviewed October 2026. This website does not offer gas leak service.
Service Area Questions
Portsmouth, NH is the primary focus. Dover, Exeter, Rye and Hampton are also listed, and coverage for each address is confirmed when you call.
If your town is not listed, you can still ask. The provider will tell you whether the location can be served. The service areas page explains how coverage is checked.
Call (844) 442-1700 — ask whether your address is covered before planning around a visit.
Useful Guide Links
If the problem is not urgent, these guides can help you prepare or narrow down the question.
Frequently Asked Contact Questions
How can I contact Portsmouth Leaktrace?
Call Portsmouth Leaktrace at (844) 442-1700 during the published business hours, Monday–Saturday, 8:00 AM–6:00 PM. Phone is the only contact method shown on this website. You can describe the water problem and ask about coverage for your address.
Will I speak with the plumber who does the work?
Not necessarily on the first call. Your request is connected to an independent local provider, who then discusses the visit and scope with you.
Is there a charge to call?
Calling this number to describe your problem does not commit you to any work. Any visit, diagnostic or repair fee is set by the provider, so ask before approving anything.
Do you have an office I can visit?
No. This website does not operate a walk-in office or service counter. Requests are handled by phone.
What if my leak is in a town that is not listed?
Call and give the address. The provider confirms whether that location can be served.
Should I call my water utility instead?
Contact your utility if water is escaping near the street, the meter or utility equipment. In Portsmouth, the Water Division can be reached at (603) 427-1530.
Call (844) 442-1700 — describe the leak and get connected with a local provider.